Expected learning outcomes
-
By the end of this course, participants will be able to:
-
Apply advanced Microsoft Office tools (Word, Excel, PowerPoint, Outlook) for effective document creation, data management, and presentation.
-
Utilize modern digital communication and scheduling tools to manage meetings and correspondence efficiently.
-
Implement file management, cloud storage, and data protection techniques to ensure secure office operations.
-
Integrate time management and productivity software to streamline administrative workflows.
-
Apply professional etiquette and digital communication skills to support executives in a high-paced work environment.
-
Course modules and outline
-
-
Advanced Microsoft Word for Secretaries
-
Creating professional reports, templates, and forms
-
Automating repetitive tasks with mail merge and macros
-
-
Data Management and Analysis using Excel
-
Formulas, functions, and pivot tables for office reporting
-
Designing simple databases and financial tracking sheets
-
-
PowerPoint for Effective Business Presentations
-
Designing visually appealing slides with charts and multimedia
-
Delivering impactful executive presentations
-
-
Email and Calendar Management with Outlook & Google Workspace
-
Managing professional communication and meeting schedules
-
Setting reminders, to-do lists, and task prioritization
-
-
Digital File Management and Cloud Collaboration
-
Using Google Drive, OneDrive, and SharePoint for file sharing
-
Version control and document archiving techniques
-
-
Database and Record Management Systems
-
Introduction to document management systems (DMS)
-
Creating and maintaining digital filing structures
-
-
Cybersecurity and Data Protection Awareness
-
Recognizing phishing, malware, and social engineering attacks
-
Implementing password and data backup policies
-
-
Office Automation and Productivity Tools
-
Using AI tools (e.g., ChatGPT, Grammarly, Canva) for efficiency
-
Automating administrative workflows and correspondence
-
-
Professional Communication and Digital Etiquette
-
Writing formal emails, memos, and business letters
-
Managing virtual meetings and professional online conduct
-
-
Practical Project: Integrated Office Simulation
-
Participants complete a real-world simulation using Microsoft 365 tools
-
Presentation of reports, communication plans, and executive documents
-
Who should attend?
Secretarial and equivalent personnel who need to enhance their computer knowledge and skills.
Key course benefits
Need more information?
Ask Magna Skills about this course
Use the PHPMaker enquiry form to request a quotation, proposal letter, invoice, group training package, online access, or face-to-face training arrangement.