Course Outcomes
Expected learning outcomes
Course Outcomes
- Use Generative AI tools confidently for professional workplace tasks.
- Write effective prompts that produce accurate, useful and high-quality outputs.
- Draft and improve emails, reports, proposals, minutes, presentations and policy documents.
- Use AI to summarize, simplify and analyze workplace information and documents.
- Apply safe and responsible AI practices when handling confidential or sensitive information.
Curriculum
Course modules and outline
Course Outline
Module 1: Introduction to Generative AI and ChatGPT
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 2: How AI assistants work and what they cannot do
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 3: Prompt engineering for workplace productivity
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 4: AI for emails, letters and professional communication
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 5: AI for reports, proposals and minutes
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 6: AI for presentations and training materials
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 7: AI for research, summaries and document review
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 8: AI for planning, checklists and task management
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 9: Accuracy, fact-checking and quality control
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Module 10: Privacy, confidentiality and responsible AI use
- Key concepts, practical examples and sector-based discussion.
- Workplace application activity, templates and implementation considerations.
Target Audience
Who should attend?
Target Audience
Administrators, personal assistants, managers, supervisors, HR officers, finance teams, project officers, procurement staff, researchers, customer service staff, communication officers, trainers, consultants, NGO professionals, government officials and general office professionals who want to improve productivity using AI.
Why Attend
Key course benefits
Practical capacity building approach
Designed for government, NGOs and public institutions
Real-world African case studies
Certificate of completion
Applicable tools and templates
Interactive facilitation and exercises
Course Enquiry
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